Fingerhut: When you get to speak with customer rep.give yo...
A Fingerhut customer review by GetHuman user ~Patricia Owens from November 20th, 2017
Background on ~Patricia Owens's case
GetHuman: ~Patricia Owens - can you tell our other Fingerhut customers when your case took place?
~Patricia Owens: Sure. It was evening, on November 16th.
GetHuman: Did you reach out to Fingerhut, and if so, how?
GetHuman: And which of these common Fingerhut customer issues best describes the reason you wanted to talk to them?
(Shows ~Patricia Owens a list of common Fingerhut problems)
~Patricia Owens: "Check Application Status" was why I was trying to call.
~Patricia Owens's review of Fingerhut customer service
GetHuman: So how would you sum up your experience for GetHuman's Fingerhut customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Patricia Owens: When you get to speak with customer rep.give your personel info.they hang us,so how do I gt the help to take care of the situation if they keep hanging up.
GetHuman: Let's quantify your experience contacting Fingerhut. On a scale of 1 to 5, how easy is it go get help on a Fingerhut problem?
~Patricia Owens: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Patricia Owens: I'd give them a five out of five on communication.
GetHuman: And what about Fingerhut's ability to quickly and effectively address your problem?
~Patricia Owens: For that I would say four out of five.
GetHuman: And finally- any advice for other Fingerhut customers?
~Patricia Owens: Call them early in the day or late. Don't forget any personal or account information you might need for Fingerhut to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Patricia Owens taken from his Fingerhut customer service problem that occurred on November 16th, 2017.