Fisher-Price: I needed a potty that had a different type of g...
A Fisher-Price customer review by GetHuman user ~patty beatty from November 27th, 2017
Background on ~patty beatty's case
GetHuman: ~patty beatty - can you tell our other Fisher-Price customers when your case took place?
~patty beatty: Yes I can. It was late at night, on November 19th.
GetHuman: Did you reach out to Fisher-Price, and if so, how?
GetHuman: And which of these common Fisher-Price customer issues best describes the reason you wanted to talk to them?
(Shows ~patty beatty a list of common Fisher-Price problems)
~patty beatty: "Change order" was why I was trying to call.
~patty beatty's review of Fisher-Price customer service
GetHuman: So how would you sum up your experience for GetHuman's Fisher-Price customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~patty beatty: I needed a potty that had a different type of guard, I'm being sent a voucher for a replacement potty that will work for a boy that can be used at any retailer that carries the "ducky fun, * in * potty chair"....awesome!
GetHuman: Let's quantify your experience contacting Fisher-Price. On a scale of 1 to 5, how easy is it go get help on a Fisher-Price problem?
~patty beatty: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~patty beatty: I'd give them a four out of five on communication.
GetHuman: And what about Fisher-Price's ability to quickly and effectively address your problem?
~patty beatty: For that I would say three out of five.
GetHuman: And finally- any advice for other Fisher-Price customers?
~patty beatty: Call them early in the day or late. Don't forget any personal or account information you might need for Fisher-Price to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~patty beatty taken from his Fisher-Price customer service problem that occurred on November 19th, 2017.