Fisher-Price: The woman was very helpful and very pleasant...
A Fisher-Price customer review by GetHuman user ~Cynthia from November 25th, 2017
Background on ~Cynthia's case
GetHuman: ~Cynthia - can you tell our other Fisher-Price customers when your case took place?
~Cynthia: Yeah. It was morning, on November 20th.
GetHuman: Did you reach out to Fisher-Price, and if so, how?
GetHuman: And which of these common Fisher-Price customer issues best describes the reason you wanted to talk to them?
(Shows ~Cynthia a list of common Fisher-Price problems)
~Cynthia: "Cancel order" was why I was trying to call.
~Cynthia's review of Fisher-Price customer service
GetHuman: So how would you sum up your experience for GetHuman's Fisher-Price customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Cynthia: The woman was very helpful and very pleasant. It is so nice to call a company and have your questions answered right away. Excellent service! Thanks!!!
GetHuman: Let's quantify your experience contacting Fisher-Price. On a scale of 1 to 5, how easy is it go get help on a Fisher-Price problem?
~Cynthia: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Cynthia: I'd give them a five out of five on communication.
GetHuman: And what about Fisher-Price's ability to quickly and effectively address your problem?
~Cynthia: For that I would say five out of five.
GetHuman: And finally- any advice for other Fisher-Price customers?
~Cynthia: Call them early in the day or late. Don't forget any personal or account information you might need for Fisher-Price to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Cynthia taken from his Fisher-Price customer service problem that occurred on November 20th, 2017.