Five Four Club: I also got Abe who was awesome. Very polite and...
A Five Four Club customer review by GetHuman user ~Spindiz_CT from November 27th, 2017
Background on ~Spindiz_CT's case
GetHuman: ~Spindiz_CT - can you tell our other Five Four Club customers when your case took place?
~Spindiz_CT: Yup. It was late at night, on November 19th.
GetHuman: Did you reach out to Five Four Club, and if so, how?
GetHuman: And which of these common Five Four Club customer issues best describes the reason you wanted to talk to them?
(Shows ~Spindiz_CT a list of common Five Four Club problems)
~Spindiz_CT: "Overcharge/Strange charge" was why I was trying to call.
~Spindiz_CT's review of Five Four Club customer service
GetHuman: So how would you sum up your experience for GetHuman's Five Four Club customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Spindiz_CT: I also got Abe who was awesome. Very polite and helpful. I was canceling my membership. It was easy. Total call time *:** mins.
GetHuman: Let's quantify your experience contacting Five Four Club. On a scale of 1 to 5, how easy is it go get help on a Five Four Club problem?
~Spindiz_CT: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Spindiz_CT: I'd give them a five out of five on communication.
GetHuman: And what about Five Four Club's ability to quickly and effectively address your problem?
~Spindiz_CT: For that I would say five out of five.
GetHuman: And finally- any advice for other Five Four Club customers?
~Spindiz_CT: Call them early in the day or late. Don't forget any personal or account information you might need for Five Four Club to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Spindiz_CT taken from his Five Four Club customer service problem that occurred on November 19th, 2017.