Flickr: I can't access to my account (I've tried everyt...

A Flickr customer review by GetHuman user ~Dolores from November 21st, 2017

Background on ~Dolores's case

GetHuman: ~Dolores - can you tell our other Flickr customers when your case took place?
~Dolores: Yes. It was morning, on November 15th.
GetHuman: Did you reach out to Flickr, and if so, how?
~Dolores: I used a help page I found on the GetHuman Flickr customer service contact info page: Contact Flickr Customer Service
GetHuman: And which of these common Flickr customer issues best describes the reason you wanted to talk to them?
(Shows ~Dolores a list of common Flickr problems)
~Dolores: "Technical support" was why I was trying to contact.

~Dolores's review of Flickr customer service

GetHuman: So how would you sum up your experience for GetHuman's Flickr customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Dolores: I can't access to my account (I've tried everything!!!) and I've been doing it for more than one hour....
GetHuman: Let's quantify your experience contacting Flickr. On a scale of 1 to 5, how easy is it go get help on a Flickr problem?
~Dolores: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Dolores: I'd give them a one out of five on communication.
GetHuman: And what about Flickr's ability to quickly and effectively address your problem?
~Dolores: For that I would say one out of five.
GetHuman: And finally- any advice for other Flickr customers?
~Dolores: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Flickr to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Dolores taken from his Flickr customer service problem that occurred on November 15th, 2017.


1.17 of 5 stars | 29 reviews

~Dolores's Flickr Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
2 out of 5 stars

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