FlightHub: its terrible company.they already charged me fr...
A FlightHub customer review by GetHuman user ~0112 from November 25th, 2017
Background on ~0112's case
GetHuman: ~0112 - can you tell our other FlightHub customers when your case took place?
~0112: Yes I can. It was evening, on November 17th.
GetHuman: Did you reach out to FlightHub, and if so, how?
GetHuman: And which of these common FlightHub customer issues best describes the reason you wanted to talk to them?
(Shows ~0112 a list of common FlightHub problems)
~0112: "None of those really matches why I wanted to call FlightHub that day." was why I was trying to call.
~0112's review of FlightHub customer service
GetHuman: So how would you sum up your experience for GetHuman's FlightHub customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~0112: its terrible company.they already charged me from my visa.but i cancal and now they dont attend my call even i waiting from last * hours.they say your bank should call us.but on which number nobody know.and banks dont have time for their customer line which is always just ringing.totaly **** site.please dont belive on this site.i wait meximum one week.then i will bring them in a court.
GetHuman: Let's quantify your experience contacting FlightHub. On a scale of 1 to 5, how easy is it go get help on a FlightHub problem?
~0112: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~0112: I'd give them a one out of five on communication.
GetHuman: And what about FlightHub's ability to quickly and effectively address your problem?
~0112: For that I would say three out of five.
GetHuman: And finally- any advice for other FlightHub customers?
~0112: Call them early in the day or late. Don't forget any personal or account information you might need for FlightHub to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~0112 taken from his FlightHub customer service problem that occurred on November 17th, 2017.