Florida Department of Children & Families: They never answer the phone ! The message is no...
A Florida Department of Children & Families customer review by GetHuman user ~Mad Hatter from November 7th, 2017
Background on ~Mad Hatter's case
GetHuman: ~Mad Hatter - can you tell our other Florida Department of Children & Families customers when your case took place?
~Mad Hatter: Yes. It was afternoon, on October 29th.
GetHuman: Did you reach out to Florida Department of Children & Families, and if so, how?
GetHuman: And which of these common Florida Department of Children & Families customer issues best describes the reason you wanted to talk to them?
(Shows ~Mad Hatter a list of common Florida Department of Children & Families problems)
~Mad Hatter: "Find forms" was why I was trying to call.
~Mad Hatter's review of Florida Department of Children & Families customer service
GetHuman: So how would you sum up your experience for GetHuman's Florida Department of Children & Families customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Mad Hatter: They never answer the phone ! The message is not 'we will be with you shortly" , it's due to high call volume please call at a later time . This isnt right to do !
GetHuman: Let's quantify your experience contacting Florida Department of Children & Families. On a scale of 1 to 5, how easy is it go get help on a Florida Department of Children & Families problem?
~Mad Hatter: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Mad Hatter: I'd give them a two out of five on communication.
GetHuman: And what about Florida Department of Children & Families's ability to quickly and effectively address your problem?
~Mad Hatter: For that I would say one out of five.
GetHuman: And finally- any advice for other Florida Department of Children & Families customers?
~Mad Hatter: Call them early in the day or late. Don't forget any personal or account information you might need for Florida Department of Children & Families to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Mad Hatter taken from his Florida Department of Children & Families customer service problem that occurred on October 29th, 2017.