Florida Department of Children & Families: i call everyday never able get threw then when...

A Florida Department of Children & Families customer review by GetHuman user ~Rachel from November 12th, 2017

Background on ~Rachel's case

GetHuman: ~Rachel - can you tell our other Florida Department of Children & Families customers when your case took place?
~Rachel: Yup. It was afternoon, on November 3rd.
GetHuman: Did you reach out to Florida Department of Children & Families, and if so, how?
~Rachel: I used the 866-762-2237 number I found for on the GetHuman Florida Department of Children & Families customer phone number page I was on: Florida Department of Children & Families Customer Service Phone Number
GetHuman: And which of these common Florida Department of Children & Families customer issues best describes the reason you wanted to talk to them?
(Shows ~Rachel a list of common Florida Department of Children & Families problems)
~Rachel: "Find forms" was why I was trying to call.

~Rachel's review of Florida Department of Children & Families customer service

GetHuman: So how would you sum up your experience for GetHuman's Florida Department of Children & Families customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Rachel: i call everyday never able get threw then when you can they get RUDE with you and Hang up they dont want to help anyone that very rude they dont need to be that way that the people job and they dont need the * *** number to hard to gt threw i wait *hours for them to just hang up on me
GetHuman: Let's quantify your experience contacting Florida Department of Children & Families. On a scale of 1 to 5, how easy is it go get help on a Florida Department of Children & Families problem?
~Rachel: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Rachel: I'd give them a two out of five on communication.
GetHuman: And what about Florida Department of Children & Families's ability to quickly and effectively address your problem?
~Rachel: For that I would say three out of five.
GetHuman: And finally- any advice for other Florida Department of Children & Families customers?
~Rachel: Call them early in the day or late. Don't forget any personal or account information you might need for Florida Department of Children & Families to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Rachel taken from his Florida Department of Children & Families customer service problem that occurred on November 3rd, 2017.

Florida Department of Children & Families

2.00 of 5 stars | 47 reviews

~Rachel's Florida Department of Children & Families Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
3 out of 5 stars

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