Florida Today: called your ***-***-**** number. unable to get...
A Florida Today customer review by GetHuman user GetHuman-385203 from November 11th, 2017
Background on GetHuman-385203's case
GetHuman: GetHuman-385203 - can you tell our other Florida Today customers when your case took place?
GetHuman-385203: Yup. It was late at night, on November 1st.
GetHuman: Did you reach out to Florida Today, and if so, how?
GetHuman: And which of these common Florida Today customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-385203 a list of common Florida Today problems)
GetHuman-385203: "Complaint" was why I was trying to call.
GetHuman-385203's review of Florida Today customer service
GetHuman: So how would you sum up your experience for GetHuman's Florida Today customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-385203: called your ***-***-**** number. unable to get human, even refusing to answer questions failed. after asking for a human, computer voice stated it was unable to understand.... put on hold. still on hold over * minutes. At this point filling a false advertering lawsuit may be quicker. signed up for e-z pay, but was charged the regular price of **.**. NOT the ad price of ***.**. AND YOU TOOK THE MONEY from the bank account - so don't say that you did not have the correct information. YES I am getting more upset the longer I wait. ....have been a customer for over ** years,,,,
GetHuman: Let's quantify your experience contacting Florida Today. On a scale of 1 to 5, how easy is it go get help on a Florida Today problem?
GetHuman-385203: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-385203: I'd give them a four out of five on communication.
GetHuman: And what about Florida Today's ability to quickly and effectively address your problem?
GetHuman-385203: For that I would say one out of five.
GetHuman: And finally- any advice for other Florida Today customers?
GetHuman-385203: Call them early in the day or late. Don't forget any personal or account information you might need for Florida Today to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-385203 taken from his Florida Today customer service problem that occurred on November 1st, 2017.