FreeCreditReport.com: Got ripped off for $**.** even after canceling...

A FreeCreditReport.com customer review by GetHuman user ~htter the from November 13th, 2017

Background on ~htter the's case

GetHuman: ~htter the - can you tell our other FreeCreditReport.com customers when your case took place?
~htter the: Yup. It was afternoon, on November 8th.
GetHuman: Did you reach out to FreeCreditReport.com, and if so, how?
~htter the: I used the 877-481-6825 number I found for on the GetHuman FreeCreditReport.com customer phone number page I was on: FreeCreditReport.com Customer Service Phone Number
GetHuman: And which of these common FreeCreditReport.com customer issues best describes the reason you wanted to talk to them?
(Shows ~htter the a list of common FreeCreditReport.com problems)
~htter the: "Complaint" was why I was trying to call.

~htter the's review of FreeCreditReport.com customer service

GetHuman: So how would you sum up your experience for GetHuman's FreeCreditReport.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~htter the: Got ripped off for $**.** even after canceling the $* free report the same day I opened it. Missed the "fine print" that I had to pay a non-refundable for the other * companies, which I went back to find and couldn't. They've made a lot of $ this way. Avoid them at all costs and try someone else. Very misleading advertising.
GetHuman: Let's quantify your experience contacting FreeCreditReport.com. On a scale of 1 to 5, how easy is it go get help on a FreeCreditReport.com problem?
~htter the: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~htter the: I'd give them a five out of five on communication.
GetHuman: And what about FreeCreditReport.com's ability to quickly and effectively address your problem?
~htter the: For that I would say five out of five.
GetHuman: And finally- any advice for other FreeCreditReport.com customers?
~htter the: Call them early in the day or late. Don't forget any personal or account information you might need for FreeCreditReport.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~htter the taken from his FreeCreditReport.com customer service problem that occurred on November 8th, 2017.

FreeCreditReport.com

3.00 of 5 stars | 17 reviews

~htter the's FreeCreditReport.com Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
5 out of 5 stars

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