FreeCreditReport.com: I have been trying to talk with someone since...
A FreeCreditReport.com customer review by GetHuman user ~Betty Sue Bovee from November 26th, 2017
Background on ~Betty Sue Bovee's case
GetHuman: ~Betty Sue Bovee - can you tell our other FreeCreditReport.com customers when your case took place?
~Betty Sue Bovee: Sure. It was evening, on November 22nd.
GetHuman: Did you reach out to FreeCreditReport.com, and if so, how?
GetHuman: And which of these common FreeCreditReport.com customer issues best describes the reason you wanted to talk to them?
(Shows ~Betty Sue Bovee a list of common FreeCreditReport.com problems)
~Betty Sue Bovee: "Fix credit score" was why I was trying to call.
~Betty Sue Bovee's review of FreeCreditReport.com customer service
GetHuman: So how would you sum up your experience for GetHuman's FreeCreditReport.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Betty Sue Bovee: I have been trying to talk with someone since ******. I can not get thru. I am very irritated and want to either have my monthly fee corrected back to $*.** or cancel my membership. *some call me at ***-***-**** PLEASE*Betty Sue Bovee
GetHuman: Let's quantify your experience contacting FreeCreditReport.com. On a scale of 1 to 5, how easy is it go get help on a FreeCreditReport.com problem?
~Betty Sue Bovee: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Betty Sue Bovee: I'd give them a five out of five on communication.
GetHuman: And what about FreeCreditReport.com's ability to quickly and effectively address your problem?
~Betty Sue Bovee: For that I would say four out of five.
GetHuman: And finally- any advice for other FreeCreditReport.com customers?
~Betty Sue Bovee: Call them early in the day or late. Don't forget any personal or account information you might need for FreeCreditReport.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Betty Sue Bovee taken from his FreeCreditReport.com customer service problem that occurred on November 22nd, 2017.