Fresh Finance Group Ltd: I felt that they were simply trying to get me t...
A Fresh Finance Group Ltd customer review by GetHuman user GetHuman-211466 from October 31st, 2017
Background on GetHuman-211466's case
GetHuman: GetHuman-211466 - can you tell our other Fresh Finance Group Ltd customers when your case took place?
GetHuman-211466: Sure. It was afternoon, on October 24th.
GetHuman: Did you reach out to Fresh Finance Group Ltd, and if so, how?
GetHuman: And which of these common Fresh Finance Group Ltd customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-211466 a list of common Fresh Finance Group Ltd problems)
GetHuman-211466: "Setup an account" was why I was trying to call.
GetHuman-211466's review of Fresh Finance Group Ltd customer service
GetHuman: So how would you sum up your experience for GetHuman's Fresh Finance Group Ltd customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-211466: I felt that they were simply trying to get me to put all my debt into my mortgage to make the balance higher so they could charge me a greater fee. I was put under pressure and they didnt do anything better than I could do myself. Waste of time and ujustifyably expensive. Overall, por and I would not advices or recommend them to anyone.
GetHuman: Let's quantify your experience contacting Fresh Finance Group Ltd. On a scale of 1 to 5, how easy is it go get help on a Fresh Finance Group Ltd problem?
GetHuman-211466: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-211466: I'd give them a two out of five on communication.
GetHuman: And what about Fresh Finance Group Ltd's ability to quickly and effectively address your problem?
GetHuman-211466: For that I would say three out of five.
GetHuman: And finally- any advice for other Fresh Finance Group Ltd customers?
GetHuman-211466: Call them early in the day or late. Don't forget any personal or account information you might need for Fresh Finance Group Ltd to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-211466 taken from his Fresh Finance Group Ltd customer service problem that occurred on October 24th, 2017.
Fresh Finance Group Ltd
1.57 of 5 stars | 64 reviews
GetHuman-211466's Fresh Finance Group Ltd Review
Difficulty of finding help
3 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
3 out of 5 stars
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