Fresh Finance Group Ltd: They tried to get me to put all my debt into my...
A Fresh Finance Group Ltd customer review by GetHuman user GetHuman-211465 from October 31st, 2017
Background on GetHuman-211465's case
GetHuman: GetHuman-211465 - can you tell our other Fresh Finance Group Ltd customers when your case took place?
GetHuman-211465: Yes I can. It was afternoon, on October 24th.
GetHuman: Did you reach out to Fresh Finance Group Ltd, and if so, how?
GetHuman: And which of these common Fresh Finance Group Ltd customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-211465 a list of common Fresh Finance Group Ltd problems)
GetHuman-211465: "Complaint" was why I was trying to call.
GetHuman-211465's review of Fresh Finance Group Ltd customer service
GetHuman: So how would you sum up your experience for GetHuman's Fresh Finance Group Ltd customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-211465: They tried to get me to put all my debt into my mortgage which I said I didnt want to do, so that my balane was higher and they could try and charge me a bigger fee. They did not do anything better that I couldnt have done myself. Very poor and a waste of time. I would not recommend to anyone
GetHuman: Let's quantify your experience contacting Fresh Finance Group Ltd. On a scale of 1 to 5, how easy is it go get help on a Fresh Finance Group Ltd problem?
GetHuman-211465: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-211465: I'd give them a three out of five on communication.
GetHuman: And what about Fresh Finance Group Ltd's ability to quickly and effectively address your problem?
GetHuman-211465: For that I would say four out of five.
GetHuman: And finally- any advice for other Fresh Finance Group Ltd customers?
GetHuman-211465: Call them early in the day or late. Don't forget any personal or account information you might need for Fresh Finance Group Ltd to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-211465 taken from his Fresh Finance Group Ltd customer service problem that occurred on October 24th, 2017.
Fresh Finance Group Ltd
1.57 of 5 stars | 64 reviews
GetHuman-211465's Fresh Finance Group Ltd Review
Difficulty of finding help
2 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
3 out of 5 stars
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