Frito-Lay, Inc.: I did not get a chance to try all four of the n...
A Frito-Lay, Inc. customer review by GetHuman user ~carolyn from November 24th, 2017
Background on ~carolyn's case
GetHuman: ~carolyn - can you tell our other Frito-Lay, Inc. customers when your case took place?
~carolyn: Yup. It was evening, on November 22nd.
GetHuman: Did you reach out to Frito-Lay, Inc., and if so, how?
GetHuman: And which of these common Frito-Lay, Inc. customer issues best describes the reason you wanted to talk to them?
(Shows ~carolyn a list of common Frito-Lay, Inc. problems)
~carolyn: "Safety concern" was why I was trying to call.
~carolyn's review of Frito-Lay, Inc. customer service
GetHuman: So how would you sum up your experience for GetHuman's Frito-Lay, Inc. customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~carolyn: I did not get a chance to try all four of the new chips out but I am glad that i got a bag of the Cappuccino chips. I like them very much because they are low in sodium and I need to watch my sodium intake.
GetHuman: Let's quantify your experience contacting Frito-Lay, Inc.. On a scale of 1 to 5, how easy is it go get help on a Frito-Lay, Inc. problem?
~carolyn: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~carolyn: I'd give them a one out of five on communication.
GetHuman: And what about Frito-Lay, Inc.'s ability to quickly and effectively address your problem?
~carolyn: For that I would say two out of five.
GetHuman: And finally- any advice for other Frito-Lay, Inc. customers?
~carolyn: Call them early in the day or late. Don't forget any personal or account information you might need for Frito-Lay, Inc. to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~carolyn taken from his Frito-Lay, Inc. customer service problem that occurred on November 22nd, 2017.