Frito-Lay, Inc.: To complement them on their packaging
A Frito-Lay, Inc. customer review by GetHuman user GetHuman45439 from December 7th, 2017
Background on GetHuman45439's case
GetHuman: GetHuman45439 - can you tell our other Frito-Lay, Inc. customers when your case took place?
GetHuman45439: Yes I can. It was afternoon, on November 30th.
GetHuman: Did you reach out to Frito-Lay, Inc., and if so, how?
GetHuman: And which of these common Frito-Lay, Inc. customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman45439 a list of common Frito-Lay, Inc. problems)
GetHuman45439: "Product information" was why I was trying to call.
GetHuman45439's review of Frito-Lay, Inc. customer service
GetHuman: So how would you sum up your experience for GetHuman's Frito-Lay, Inc. customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman45439: To complement them on their packaging
GetHuman: Can you tell the rest of us a bit more from what happened on 11/30/17?
GetHuman45439: I am ** on a friend income when my SS check comes in I buy a large bag of Doritos Nacho Cheese chips. I really like that I can open the bag really easily other chip bags have to pull and pull and sometimes not strong enough to open. Thank you for designing a bag that old people can open.
GetHuman: Let's quantify your experience contacting Frito-Lay, Inc.. On a scale of 1 to 5, how easy is it go get help on a Frito-Lay, Inc. problem?
GetHuman45439: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman45439: I'd give them a three out of five on communication.
GetHuman: And what about Frito-Lay, Inc.'s ability to quickly and effectively address your problem?
GetHuman45439: For that I would say one out of five.
GetHuman: And finally- any advice for other Frito-Lay, Inc. customers?
GetHuman45439: Call them early in the day or late. Don't forget any personal or account information you might need for Frito-Lay, Inc. to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman45439 taken from his Frito-Lay, Inc. customer service problem that occurred on November 30th, 2017.