GE Finance CareCredit: Terrible card with terrible terms and terrible...
A GE Finance CareCredit customer review by GetHuman user ~former_GE_customer from November 4th, 2017
Background on ~former_GE_customer's case
GetHuman: ~former_GE_customer - can you tell our other GE Finance CareCredit customers when your case took place?
~former_GE_customer: Yeah. It was middle of the night, on November 1st.
GetHuman: Did you reach out to GE Finance CareCredit, and if so, how?
GetHuman: And which of these common GE Finance CareCredit customer issues best describes the reason you wanted to talk to them?
(Shows ~former_GE_customer a list of common GE Finance CareCredit problems)
~former_GE_customer: "Lower my rate" was why I was trying to call.
~former_GE_customer's review of GE Finance CareCredit customer service
GetHuman: So how would you sum up your experience for GetHuman's GE Finance CareCredit customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~former_GE_customer: Terrible card with terrible terms and terrible customer service. They don't care about their customers at all. You begin with * APR for some time, but god forbid something goes wrong and you're unable to pay you balance off in time, they hit you up with a magnanimous interest charge for the entire time from day *. Just regret opening up this account and do not recommend it to anyone else - you're better off getting a personal loan from a bank!
GetHuman: Let's quantify your experience contacting GE Finance CareCredit. On a scale of 1 to 5, how easy is it go get help on a GE Finance CareCredit problem?
~former_GE_customer: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~former_GE_customer: I'd give them a two out of five on communication.
GetHuman: And what about GE Finance CareCredit's ability to quickly and effectively address your problem?
~former_GE_customer: For that I would say one out of five.
GetHuman: And finally- any advice for other GE Finance CareCredit customers?
~former_GE_customer: Call them early in the day or late. Don't forget any personal or account information you might need for GE Finance CareCredit to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~former_GE_customer taken from his GE Finance CareCredit customer service problem that occurred on November 1st, 2017.