GE Finance CareCredit: They were not open on a Sunday afternoon. They...
A GE Finance CareCredit customer review by GetHuman user ~flamingosmiles from November 14th, 2017
Background on ~flamingosmiles's case
GetHuman: ~flamingosmiles - can you tell our other GE Finance CareCredit customers when your case took place?
~flamingosmiles: Yes I can. It was morning, on November 6th.
GetHuman: Did you reach out to GE Finance CareCredit, and if so, how?
GetHuman: And which of these common GE Finance CareCredit customer issues best describes the reason you wanted to talk to them?
(Shows ~flamingosmiles a list of common GE Finance CareCredit problems)
~flamingosmiles: "Setup an account" was why I was trying to call.
~flamingosmiles's review of GE Finance CareCredit customer service
GetHuman: So how would you sum up your experience for GetHuman's GE Finance CareCredit customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~flamingosmiles: They were not open on a Sunday afternoon. They did not recognize voice prompt of "power of attorney" to get to an operator.
GetHuman: Let's quantify your experience contacting GE Finance CareCredit. On a scale of 1 to 5, how easy is it go get help on a GE Finance CareCredit problem?
~flamingosmiles: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~flamingosmiles: I'd give them a three out of five on communication.
GetHuman: And what about GE Finance CareCredit's ability to quickly and effectively address your problem?
~flamingosmiles: For that I would say two out of five.
GetHuman: And finally- any advice for other GE Finance CareCredit customers?
~flamingosmiles: Call them early in the day or late. Don't forget any personal or account information you might need for GE Finance CareCredit to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~flamingosmiles taken from his GE Finance CareCredit customer service problem that occurred on November 6th, 2017.