GE Money Bank: It took me * tries to get someone to tell me no...
A GE Money Bank customer review by GetHuman user ~Lea Wolf from November 23rd, 2017
Background on ~Lea Wolf's case
GetHuman: ~Lea Wolf - can you tell our other GE Money Bank customers when your case took place?
~Lea Wolf: Yup. It was evening, on November 18th.
GetHuman: Did you reach out to GE Money Bank, and if so, how?
GetHuman: And which of these common GE Money Bank customer issues best describes the reason you wanted to talk to them?
(Shows ~Lea Wolf a list of common GE Money Bank problems)
~Lea Wolf: "Setup an account" was why I was trying to call.
~Lea Wolf's review of GE Money Bank customer service
GetHuman: So how would you sum up your experience for GetHuman's GE Money Bank customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Lea Wolf: It took me * tries to get someone to tell me not to worry about changes we (State Retirement)are making to direct deposits.**Really hope the last person I spoke to REALLY knew what they were talking about *O
GetHuman: Let's quantify your experience contacting GE Money Bank. On a scale of 1 to 5, how easy is it go get help on a GE Money Bank problem?
~Lea Wolf: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Lea Wolf: I'd give them a one out of five on communication.
GetHuman: And what about GE Money Bank's ability to quickly and effectively address your problem?
~Lea Wolf: For that I would say three out of five.
GetHuman: And finally- any advice for other GE Money Bank customers?
~Lea Wolf: Call them early in the day or late. Don't forget any personal or account information you might need for GE Money Bank to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Lea Wolf taken from his GE Money Bank customer service problem that occurred on November 18th, 2017.