GE Money Bank: only waited a couple of minutes, "Steve" had a...
A GE Money Bank customer review by GetHuman user GetHuman-263869 from November 12th, 2017
Background on GetHuman-263869's case
GetHuman: GetHuman-263869 - can you tell our other GE Money Bank customers when your case took place?
GetHuman-263869: Yes. It was middle of the night, on November 3rd.
GetHuman: Did you reach out to GE Money Bank, and if so, how?
GetHuman: And which of these common GE Money Bank customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-263869 a list of common GE Money Bank problems)
GetHuman-263869: "Setup an account" was why I was trying to call.
GetHuman-263869's review of GE Money Bank customer service
GetHuman: So how would you sum up your experience for GetHuman's GE Money Bank customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-263869: only waited a couple of minutes, "Steve" had a strong accent and was difficult to understand but helped me get my name corrected and was very courteous. He also sent out a new card and activated it proactively. Good stuff.
GetHuman: Let's quantify your experience contacting GE Money Bank. On a scale of 1 to 5, how easy is it go get help on a GE Money Bank problem?
GetHuman-263869: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-263869: I'd give them a four out of five on communication.
GetHuman: And what about GE Money Bank's ability to quickly and effectively address your problem?
GetHuman-263869: For that I would say one out of five.
GetHuman: And finally- any advice for other GE Money Bank customers?
GetHuman-263869: Call them early in the day or late. Don't forget any personal or account information you might need for GE Money Bank to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-263869 taken from his GE Money Bank customer service problem that occurred on November 3rd, 2017.