GEICO: I am insured with State Farm. I called to make...
A GEICO customer review by GetHuman user ~anonymous from November 22nd, 2017
Background on ~anonymous's case
GetHuman: ~anonymous - can you tell our other GEICO customers when your case took place?
~anonymous: Sure. It was afternoon, on November 14th.
GetHuman: Did you reach out to GEICO, and if so, how?
~anonymous: I used the 800-841-3000 number I found for on the GetHuman GEICO customer phone number page I was on: GEICO Customer Service Phone Number
GetHuman: And which of these common GEICO customer issues best describes the reason you wanted to talk to them?
Shows ~anonymous a list of common GEICO problems
~anonymous: "Update account information" was why I was trying to call.
~anonymous's review of GEICO customer service
GetHuman: So how would you sum up your experience for GetHuman's GEICO customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~anonymous: I am insured with State Farm. I called to make a claim against the other vehicle's Geico policy. I was transferred to the claims department immediately and they answered first ring. Nicole was very helpful. My claim is being processed. I am elated with service to this point.
GetHuman: Let's quantify your experience contacting GEICO. On a scale of 1 to 5, how easy is it go get help on a GEICO problem?
~anonymous: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~anonymous: I'd give them a four out of five on communication.
GetHuman: And what about GEICO's ability to quickly and effectively address your problem?
~anonymous: For that I would say three out of five.
GetHuman: And finally- any advice for other GEICO customers?
~anonymous: Call them early in the day or late. Don't forget any personal or account information you might need for GEICO to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~anonymous taken from his GEICO customer service problem that occurred on November 14th, 2017.
3.90 of 5 stars | 151 reviewsGEICO ReviewsGEICO's Phone NumberAll GEICO contact infoGeneral GEICO customer service info
~anonymous's GEICO Review
Difficulty of finding help
5 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
4 out of 5 stars
GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like GEICO, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with GEICO in any way.