GEICO: No pude conectarme. El nro de telef. esta anunc...
A GEICO customer review by GetHuman user ~Enrique Scotto from November 16th, 2017
Background on ~Enrique Scotto's case
GetHuman: ~Enrique Scotto - can you tell our other GEICO customers when your case took place?
~Enrique Scotto: Yes. It was afternoon, on November 11th.
GetHuman: Did you reach out to GEICO, and if so, how?
GetHuman: And which of these common GEICO customer issues best describes the reason you wanted to talk to them?
(Shows ~Enrique Scotto a list of common GEICO problems)
~Enrique Scotto: "Update Account Info" was why I was trying to call.
~Enrique Scotto's review of GEICO customer service
GetHuman: So how would you sum up your experience for GetHuman's GEICO customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Enrique Scotto: No pude conectarme. El nro de telef. esta anunciado para espanol , pero no existe la opcion espanol en el menu inicial.
GetHuman: Let's quantify your experience contacting GEICO. On a scale of 1 to 5, how easy is it go get help on a GEICO problem?
~Enrique Scotto: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Enrique Scotto: I'd give them a three out of five on communication.
GetHuman: And what about GEICO's ability to quickly and effectively address your problem?
~Enrique Scotto: For that I would say four out of five.
GetHuman: And finally- any advice for other GEICO customers?
~Enrique Scotto: Call them early in the day or late. Don't forget any personal or account information you might need for GEICO to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Enrique Scotto taken from his GEICO customer service problem that occurred on November 11th, 2017.