GEICO: es imposible q ana compania tan grande no tenga...

A GEICO customer review by GetHuman user ~monica gonzalez from November 21st, 2017

Background on ~monica gonzalez's case

GetHuman: ~monica gonzalez - can you tell our other GEICO customers when your case took place?
~monica gonzalez: Yes I can. It was morning, on November 18th.
GetHuman: Did you reach out to GEICO, and if so, how?
~monica gonzalez: I used the 800-841-3000 number I found for on the GetHuman GEICO customer phone number page I was on: GEICO Customer Service Phone Number
GetHuman: And which of these common GEICO customer issues best describes the reason you wanted to talk to them?
(Shows ~monica gonzalez a list of common GEICO problems)
~monica gonzalez: "Update Account Info" was why I was trying to call.

~monica gonzalez's review of GEICO customer service

GetHuman: So how would you sum up your experience for GetHuman's GEICO customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~monica gonzalez: es imposible q ana compania tan grande no tenga bilingues para q lo atiendan auno para poder haserles unas preguntas q necesito mustard
GetHuman: Let's quantify your experience contacting GEICO. On a scale of 1 to 5, how easy is it go get help on a GEICO problem?
~monica gonzalez: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~monica gonzalez: I'd give them a two out of five on communication.
GetHuman: And what about GEICO's ability to quickly and effectively address your problem?
~monica gonzalez: For that I would say three out of five.
GetHuman: And finally- any advice for other GEICO customers?
~monica gonzalez: Call them early in the day or late. Don't forget any personal or account information you might need for GEICO to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~monica gonzalez taken from his GEICO customer service problem that occurred on November 18th, 2017.


3.90 of 5 stars | 151 reviews

~monica gonzalez's GEICO Review

Difficulty of finding help
5 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
3 out of 5 stars

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