GEICO: talked to aurthur he is great guy with a lot of...

A GEICO customer review by GetHuman user ~sam dallas tx from November 1st, 2017

Background on ~sam dallas tx's case

GetHuman: ~sam dallas tx - can you tell our other GEICO customers when your case took place?
~sam dallas tx: Yes. It was morning, on October 27th.
GetHuman: Did you reach out to GEICO, and if so, how?
~sam dallas tx: I used the 800-841-3000 number I found for on the GetHuman GEICO customer phone number page I was on: GEICO Customer Service Phone Number
GetHuman: And which of these common GEICO customer issues best describes the reason you wanted to talk to them?
(Shows ~sam dallas tx a list of common GEICO problems)
~sam dallas tx: "Get insurance" was why I was trying to call.

~sam dallas tx's review of GEICO customer service

GetHuman: So how would you sum up your experience for GetHuman's GEICO customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~sam dallas tx: talked to aurthur he is great guy with a lot of proffession when talikng to to the customers . wish there were *** guys like authur in geico . thank u
GetHuman: Let's quantify your experience contacting GEICO. On a scale of 1 to 5, how easy is it go get help on a GEICO problem?
~sam dallas tx: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~sam dallas tx: I'd give them a five out of five on communication.
GetHuman: And what about GEICO's ability to quickly and effectively address your problem?
~sam dallas tx: For that I would say five out of five.
GetHuman: And finally- any advice for other GEICO customers?
~sam dallas tx: Call them early in the day or late. Don't forget any personal or account information you might need for GEICO to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~sam dallas tx taken from his GEICO customer service problem that occurred on October 27th, 2017.

GEICO

3.90 of 5 stars | 151 reviews

~sam dallas tx's GEICO Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
4 out of 5 stars

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