GNC.com: Not an option to get a live person, but I hit...
A GNC.com customer review by GetHuman user GetHuman-83825 from November 14th, 2017
Background on GetHuman-83825's case
GetHuman: GetHuman-83825 - can you tell our other GNC.com customers when your case took place?
GetHuman-83825: Yes I can. It was late at night, on November 7th.
GetHuman: Did you reach out to GNC.com, and if so, how?
GetHuman: And which of these common GNC.com customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-83825 a list of common GNC.com problems)
GetHuman-83825: "Complaint" was why I was trying to call.
GetHuman-83825's review of GNC.com customer service
GetHuman: So how would you sum up your experience for GetHuman's GNC.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-83825: Not an option to get a live person, but I hit "*" and got a live person for their online store very quick. They couldn't fix my problem without canceling the order, but they did solve the problem.
GetHuman: Let's quantify your experience contacting GNC.com. On a scale of 1 to 5, how easy is it go get help on a GNC.com problem?
GetHuman-83825: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-83825: I'd give them a one out of five on communication.
GetHuman: And what about GNC.com's ability to quickly and effectively address your problem?
GetHuman-83825: For that I would say three out of five.
GetHuman: And finally- any advice for other GNC.com customers?
GetHuman-83825: Call them early in the day or late. Don't forget any personal or account information you might need for GNC.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-83825 taken from his GNC.com customer service problem that occurred on November 7th, 2017.