GameFly: it was in automated service that gave me for wa...
A GameFly customer review by GetHuman user ~amanda miller from November 20th, 2017
Background on ~amanda miller's case
GetHuman: ~amanda miller - can you tell our other GameFly customers when your case took place?
~amanda miller: Yup. It was middle of the night, on November 19th.
GetHuman: Did you reach out to GameFly, and if so, how?
GetHuman: And which of these common GameFly customer issues best describes the reason you wanted to talk to them?
(Shows ~amanda miller a list of common GameFly problems)
~amanda miller: "Cancel order" was why I was trying to call.
~amanda miller's review of GameFly customer service
GetHuman: So how would you sum up your experience for GetHuman's GameFly customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~amanda miller: it was in automated service that gave me for wayst to contact themthen they don't give you no options no buttons to push they just hang up
GetHuman: Let's quantify your experience contacting GameFly. On a scale of 1 to 5, how easy is it go get help on a GameFly problem?
~amanda miller: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~amanda miller: I'd give them a three out of five on communication.
GetHuman: And what about GameFly's ability to quickly and effectively address your problem?
~amanda miller: For that I would say two out of five.
GetHuman: And finally- any advice for other GameFly customers?
~amanda miller: Call them early in the day or late. Don't forget any personal or account information you might need for GameFly to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~amanda miller taken from his GameFly customer service problem that occurred on November 19th, 2017.