Gap Credit Card: was transferred to * people and none seemed to...
A Gap Credit Card customer review by GetHuman user GetHuman-337632 from November 22nd, 2017
Background on GetHuman-337632's case
GetHuman: GetHuman-337632 - can you tell our other Gap Credit Card customers when your case took place?
GetHuman-337632: Yeah. It was late at night, on November 19th.
GetHuman: Did you reach out to Gap Credit Card, and if so, how?
GetHuman: And which of these common Gap Credit Card customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-337632 a list of common Gap Credit Card problems)
GetHuman-337632: "Close account" was why I was trying to call.
GetHuman-337632's review of Gap Credit Card customer service
GetHuman: So how would you sum up your experience for GetHuman's Gap Credit Card customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-337632: was transferred to * people and none seemed to know the answer. I was denied credit because I did not give the answers they wanted, but truthfully answered.
GetHuman: Let's quantify your experience contacting Gap Credit Card. On a scale of 1 to 5, how easy is it go get help on a Gap Credit Card problem?
GetHuman-337632: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-337632: I'd give them a one out of five on communication.
GetHuman: And what about Gap Credit Card's ability to quickly and effectively address your problem?
GetHuman-337632: For that I would say five out of five.
GetHuman: And finally- any advice for other Gap Credit Card customers?
GetHuman-337632: Call them early in the day or late. Don't forget any personal or account information you might need for Gap Credit Card to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-337632 taken from his Gap Credit Card customer service problem that occurred on November 19th, 2017.