Garden State Life Insurance Company: I needed to stop having my life insurance premi...
A Garden State Life Insurance Company customer review by GetHuman user ~J from October 31st, 2017
Background on ~J's case
GetHuman: ~J - can you tell our other Garden State Life Insurance Company customers when your case took place?
~J: Yes. It was afternoon, on October 28th.
GetHuman: Did you reach out to Garden State Life Insurance Company, and if so, how?
GetHuman: And which of these common Garden State Life Insurance Company customer issues best describes the reason you wanted to talk to them?
(Shows ~J a list of common Garden State Life Insurance Company problems)
~J: "Overcharge/Strange charge" was why I was trying to call.
~J's review of Garden State Life Insurance Company customer service
GetHuman: So how would you sum up your experience for GetHuman's Garden State Life Insurance Company customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~J: I needed to stop having my life insurance premiums deducted automatically through my bank since I moved and would be closing that account. The representative helped me switch to direct bill (through the mail), so that my bank account and insurance policy would not get messed up. Excellent service!
GetHuman: Let's quantify your experience contacting Garden State Life Insurance Company. On a scale of 1 to 5, how easy is it go get help on a Garden State Life Insurance Company problem?
~J: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~J: I'd give them a two out of five on communication.
GetHuman: And what about Garden State Life Insurance Company's ability to quickly and effectively address your problem?
~J: For that I would say one out of five.
GetHuman: And finally- any advice for other Garden State Life Insurance Company customers?
~J: Call them early in the day or late. Don't forget any personal or account information you might need for Garden State Life Insurance Company to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~J taken from his Garden State Life Insurance Company customer service problem that occurred on October 28th, 2017.