Much faster than the normal Garmin customer ser...
A Garmin customer review by GetHuman user ~GarminCustomer from November 12th, 2017
Background on ~GarminCustomer's case
GetHuman: ~GarminCustomer - can you tell our other Garmin customers when your case took place?
~GarminCustomer: Yes I can. It was afternoon, on November 11th.
GetHuman: Did you reach out to Garmin, and if so, how?
GetHuman: And which of these common Garmin customer issues best describes the reason you wanted to talk to them?
(Shows ~GarminCustomer a list of common Garmin problems)
~GarminCustomer: "Technical support" was why I was trying to call.
~GarminCustomer's review of Garmin customer service
GetHuman: So how would you sum up your experience for GetHuman's Garmin customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~GarminCustomer: Much faster than the normal Garmin customer service number - I have called that number many times and had to wait ** min or more. Recommend this number. I called around *:** am though - not sure if that made a difference.
GetHuman: Let's quantify your experience contacting Garmin. On a scale of 1 to 5, how easy is it go get help on a Garmin problem?
~GarminCustomer: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~GarminCustomer: I'd give them a five out of five on communication.
GetHuman: And what about Garmin's ability to quickly and effectively address your problem?
~GarminCustomer: For that I would say five out of five.
GetHuman: And finally- any advice for other Garmin customers?
~GarminCustomer: Call them early in the day or late. Don't forget any personal or account information you might need for Garmin to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~GarminCustomer taken from his Garmin customer service problem that occurred on November 11th, 2017.