Gateway Computers: A have a windows vista computer. I installed wi...
A Gateway Computers customer review by GetHuman user ~the ass brigade from November 22nd, 2017
Background on ~the ass brigade's case
GetHuman: ~the ass brigade - can you tell our other Gateway Computers customers when your case took place?
~the ass brigade: Yeah. It was afternoon, on November 12th.
GetHuman: Did you reach out to Gateway Computers, and if so, how?
GetHuman: And which of these common Gateway Computers customer issues best describes the reason you wanted to talk to them?
(Shows ~the ass brigade a list of common Gateway Computers problems)
~the ass brigade: "Where to buy" was why I was trying to call.
~the ass brigade's review of Gateway Computers customer service
GetHuman: So how would you sum up your experience for GetHuman's Gateway Computers customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~the ass brigade: A have a windows vista computer. I installed windows * and it works amazing. Now windows * is out. However the windows * installation disk does not fully boot. I wanted to call them ask ask why im having issues with windows *, like maybe my computer is too old for it or something, but the guys just said to get a technician or something.. asking for money right away. He said a technician will install it for me. I am a technician myself so that really confused me. All i wanted to know is why the windows * installation disk will not work on my computer. It seems like my bios does not support the way windows boots. This guys just ignores my question and starts telling me to pay and someone will do it for me. Barley cooperated.
GetHuman: Let's quantify your experience contacting Gateway Computers. On a scale of 1 to 5, how easy is it go get help on a Gateway Computers problem?
~the ass brigade: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~the ass brigade: I'd give them a one out of five on communication.
GetHuman: And what about Gateway Computers's ability to quickly and effectively address your problem?
~the ass brigade: For that I would say two out of five.
GetHuman: And finally- any advice for other Gateway Computers customers?
~the ass brigade: Call them early in the day or late. Don't forget any personal or account information you might need for Gateway Computers to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~the ass brigade taken from his Gateway Computers customer service problem that occurred on November 12th, 2017.