General Motors: they claim that the campaian on my problem has...

A General Motors customer review by GetHuman user ~silverado 0354 from November 21st, 2017

Background on ~silverado 0354's case

GetHuman: ~silverado 0354 - can you tell our other General Motors customers when your case took place?
~silverado 0354: Yes. It was middle of the night, on November 20th.
GetHuman: Did you reach out to General Motors, and if so, how?
~silverado 0354: I used the 800-462-8782 number I found for on the GetHuman General Motors customer phone number page I was on: General Motors Customer Service Phone Number
GetHuman: And which of these common General Motors customer issues best describes the reason you wanted to talk to them?
(Shows ~silverado 0354 a list of common General Motors problems)
~silverado 0354: "Complaint" was why I was trying to call.

~silverado 0354's review of General Motors customer service

GetHuman: So how would you sum up your experience for GetHuman's General Motors customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~silverado 0354: they claim that the campaian on my problem has bean over sorry those not get my truck fix and my local dealer whants to poquet $**** plus tax and ho nose what else.
GetHuman: Let's quantify your experience contacting General Motors. On a scale of 1 to 5, how easy is it go get help on a General Motors problem?
~silverado 0354: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~silverado 0354: I'd give them a three out of five on communication.
GetHuman: And what about General Motors's ability to quickly and effectively address your problem?
~silverado 0354: For that I would say two out of five.
GetHuman: And finally- any advice for other General Motors customers?
~silverado 0354: Call them early in the day or late. Don't forget any personal or account information you might need for General Motors to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~silverado 0354 taken from his General Motors customer service problem that occurred on November 20th, 2017.

General Motors

2.50 of 5 stars | 39 reviews

~silverado 0354's General Motors Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
3 out of 5 stars

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