Georgia Department of Revenue: it was just a first step in claiming a bonus pa...

A Georgia Department of Revenue customer review by GetHuman user ~lee from November 18th, 2017

Background on ~lee's case

GetHuman: ~lee - can you tell our other Georgia Department of Revenue customers when your case took place?
~lee: Yeah. It was afternoon, on November 14th.
GetHuman: Did you reach out to Georgia Department of Revenue, and if so, how?
~lee: I used the 877-423-6711 number I found for on the GetHuman Georgia Department of Revenue customer phone number page I was on: Georgia Department of Revenue Customer Service Phone Number
GetHuman: And which of these common Georgia Department of Revenue customer issues best describes the reason you wanted to talk to them?
(Shows ~lee a list of common Georgia Department of Revenue problems)
~lee: "None of those really matches why I wanted to call Georgia Department of Revenue that day." was why I was trying to call.

~lee's review of Georgia Department of Revenue customer service

GetHuman: So how would you sum up your experience for GetHuman's Georgia Department of Revenue customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~lee: it was just a first step in claiming a bonus payment for my deceased wife without paying *** dollars to an attorney to set up a probate on a *,*** bonus check which will be sent from CNA in Illinois within the next few weeks.Your people were very helpfull. Thanks.
GetHuman: Let's quantify your experience contacting Georgia Department of Revenue. On a scale of 1 to 5, how easy is it go get help on a Georgia Department of Revenue problem?
~lee: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~lee: I'd give them a one out of five on communication.
GetHuman: And what about Georgia Department of Revenue's ability to quickly and effectively address your problem?
~lee: For that I would say two out of five.
GetHuman: And finally- any advice for other Georgia Department of Revenue customers?
~lee: Call them early in the day or late. Don't forget any personal or account information you might need for Georgia Department of Revenue to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~lee taken from his Georgia Department of Revenue customer service problem that occurred on November 14th, 2017.

Georgia Department of Revenue

2.65 of 5 stars | 106 reviews

~lee's Georgia Department of Revenue Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
2 out of 5 stars

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