Georgia Department of Revenue: the man who helped me was very knowledgeable, t...
A Georgia Department of Revenue customer review by GetHuman user ~business customer from November 20th, 2017
Background on ~business customer's case
GetHuman: ~business customer - can you tell our other Georgia Department of Revenue customers when your case took place?
~business customer: Yes I can. It was morning, on November 12th.
GetHuman: Did you reach out to Georgia Department of Revenue, and if so, how?
GetHuman: And which of these common Georgia Department of Revenue customer issues best describes the reason you wanted to talk to them?
(Shows ~business customer a list of common Georgia Department of Revenue problems)
~business customer: "None of those really matches why I wanted to call Georgia Department of Revenue that day." was why I was trying to call.
~business customer's review of Georgia Department of Revenue customer service
GetHuman: So how would you sum up your experience for GetHuman's Georgia Department of Revenue customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~business customer: the man who helped me was very knowledgeable, the number you press for sales tax info is different from the one they told me, just press *
GetHuman: Let's quantify your experience contacting Georgia Department of Revenue. On a scale of 1 to 5, how easy is it go get help on a Georgia Department of Revenue problem?
~business customer: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~business customer: I'd give them a two out of five on communication.
GetHuman: And what about Georgia Department of Revenue's ability to quickly and effectively address your problem?
~business customer: For that I would say three out of five.
GetHuman: And finally- any advice for other Georgia Department of Revenue customers?
~business customer: Call them early in the day or late. Don't forget any personal or account information you might need for Georgia Department of Revenue to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~business customer taken from his Georgia Department of Revenue customer service problem that occurred on November 12th, 2017.