Getaway ASAP: Warning! I was attracted by the lower prices an...
A Getaway ASAP customer review by GetHuman user ~AnderP3 from November 15th, 2017
Background on ~AnderP3's case
GetHuman: ~AnderP3 - can you tell our other Getaway ASAP customers when your case took place?
~AnderP3: Yes. It was afternoon, on November 9th.
GetHuman: Did you reach out to Getaway ASAP, and if so, how?
GetHuman: And which of these common Getaway ASAP customer issues best describes the reason you wanted to talk to them?
(Shows ~AnderP3 a list of common Getaway ASAP problems)
~AnderP3: "Complaint" was why I was trying to contact.
~AnderP3's review of Getaway ASAP customer service
GetHuman: So how would you sum up your experience for GetHuman's Getaway ASAP customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~AnderP3: Warning! I was attracted by the lower prices and booked a flight from Oakland to Austin using getawayasap.com. There was a stop over in long beach. When I get to the airport I find out the connection they booked was not on the same day. The dates for the connection are NOT printed on the ticket. Too bad says getawayasap. It's a legal layover. JetBlue did everything the could to get me home even though this was not their fault. Ticket agent said this was common. -- Be wary of these ticket scams. Cost me an additional $*** to get home.**These folks are rude. Worst service ever. I suspect that they purposely don't print the date of the connection -- the only way you would know that the connection is a day later is if you checked the fine print and noticed the flight time was over a day
GetHuman: Let's quantify your experience contacting Getaway ASAP. On a scale of 1 to 5, how easy is it go get help on a Getaway ASAP problem?
~AnderP3: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~AnderP3: I'd give them a one out of five on communication.
GetHuman: And what about Getaway ASAP's ability to quickly and effectively address your problem?
~AnderP3: For that I would say two out of five.
GetHuman: And finally- any advice for other Getaway ASAP customers?
~AnderP3: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Getaway ASAP to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~AnderP3 taken from his Getaway ASAP customer service problem that occurred on November 9th, 2017.