Gillette: Charles let me know there was no gluten in the...
A Gillette customer review by GetHuman user ~Anonymous from November 16th, 2017
Background on ~Anonymous's case
GetHuman: ~Anonymous - can you tell our other Gillette customers when your case took place?
~Anonymous: Yup. It was evening, on November 10th.
GetHuman: Did you reach out to Gillette, and if so, how?
GetHuman: And which of these common Gillette customer issues best describes the reason you wanted to talk to them?
(Shows ~Anonymous a list of common Gillette problems)
~Anonymous: "Where to buy" was why I was trying to call.
~Anonymous's review of Gillette customer service
GetHuman: So how would you sum up your experience for GetHuman's Gillette customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Anonymous: Charles let me know there was no gluten in the lubricant on Gilette Fusion razors. Very informative and helpful!
GetHuman: Let's quantify your experience contacting Gillette. On a scale of 1 to 5, how easy is it go get help on a Gillette problem?
~Anonymous: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Anonymous: I'd give them a four out of five on communication.
GetHuman: And what about Gillette's ability to quickly and effectively address your problem?
~Anonymous: For that I would say three out of five.
GetHuman: And finally- any advice for other Gillette customers?
~Anonymous: Call them early in the day or late. Don't forget any personal or account information you might need for Gillette to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Anonymous taken from his Gillette customer service problem that occurred on November 10th, 2017.