Gillette: I tried to ring the number above and no answer...
A Gillette customer review by GetHuman user GetHuman-40888 from November 22nd, 2017
Background on GetHuman-40888's case
GetHuman: GetHuman-40888 - can you tell our other Gillette customers when your case took place?
GetHuman-40888: Yup. It was evening, on November 15th.
GetHuman: Did you reach out to Gillette, and if so, how?
GetHuman: And which of these common Gillette customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-40888 a list of common Gillette problems)
GetHuman-40888: "Complaint" was why I was trying to call.
GetHuman-40888's review of Gillette customer service
GetHuman: So how would you sum up your experience for GetHuman's Gillette customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-40888: I tried to ring the number above and no answer as the operator me this number is NOT Recognaised. I need to contact Gillette customer service as I have a serious and worrying issue with a set of blade I bought and used one Fusion blade that had a deffect in turn my head has many cuts. These are painfull and very unconfurtable as I am sufferuing from pain I am not able to drive home as I work in Bath and plnned to go home tonight.I need to talk to some one today as I am a very unhappy customer as it stanmds. I need to be able to send the blade back and ensure no other person comes to harm as I was unlucky to be one who is suffering now. Iam taking pain killer to reduce my suffering. *I have used Gillettte blades all my life and never had this problem before.*My phone number ***********.my mail *****@***.com*Your Sincirly*Len Kevork Nersessian Ronsaen
GetHuman: Let's quantify your experience contacting Gillette. On a scale of 1 to 5, how easy is it go get help on a Gillette problem?
GetHuman-40888: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-40888: I'd give them a one out of five on communication.
GetHuman: And what about Gillette's ability to quickly and effectively address your problem?
GetHuman-40888: For that I would say two out of five.
GetHuman: And finally- any advice for other Gillette customers?
GetHuman-40888: Call them early in the day or late. Don't forget any personal or account information you might need for Gillette to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-40888 taken from his Gillette customer service problem that occurred on November 15th, 2017.