Glassesusa.com: Just stay away. *I'm still waiting for my money...
A Glassesusa.com customer review by GetHuman user GetHuman-293975 from November 9th, 2017
Background on GetHuman-293975's case
GetHuman: GetHuman-293975 - can you tell our other Glassesusa.com customers when your case took place?
GetHuman-293975: Yes I can. It was middle of the night, on November 4th.
GetHuman: Did you reach out to Glassesusa.com, and if so, how?
GetHuman: And which of these common Glassesusa.com customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-293975 a list of common Glassesusa.com problems)
GetHuman-293975: "Change order" was why I was trying to call.
GetHuman-293975's review of Glassesusa.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Glassesusa.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-293975: Just stay away. *I'm still waiting for my money back from a canceled order.*You will end up talking to a call center if you have any questions. *The company just might get your glasses from India, not the USA. *Might be why so many in USA out of work...just saying.
GetHuman: Let's quantify your experience contacting Glassesusa.com. On a scale of 1 to 5, how easy is it go get help on a Glassesusa.com problem?
GetHuman-293975: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-293975: I'd give them a two out of five on communication.
GetHuman: And what about Glassesusa.com's ability to quickly and effectively address your problem?
GetHuman-293975: For that I would say one out of five.
GetHuman: And finally- any advice for other Glassesusa.com customers?
GetHuman-293975: Call them early in the day or late. Don't forget any personal or account information you might need for Glassesusa.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-293975 taken from his Glassesusa.com customer service problem that occurred on November 4th, 2017.
Glassesusa.com
1.00 of 5 stars | 4 reviews
GetHuman-293975's Glassesusa.com Review
Difficulty of finding help
3 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
2 out of 5 stars
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