Globe Life Insurance: I will never recommend you to any of my friends...
A Globe Life Insurance customer review by GetHuman user ~Mistreated policyholder from November 21st, 2017
Background on ~Mistreated policyholder's case
GetHuman: ~Mistreated policyholder - can you tell our other Globe Life Insurance customers when your case took place?
~Mistreated policyholder: Sure. It was evening, on November 14th.
GetHuman: Did you reach out to Globe Life Insurance, and if so, how?
GetHuman: And which of these common Globe Life Insurance customer issues best describes the reason you wanted to talk to them?
(Shows ~Mistreated policyholder a list of common Globe Life Insurance problems)
~Mistreated policyholder: "Update account information" was why I was trying to call.
~Mistreated policyholder's review of Globe Life Insurance customer service
GetHuman: So how would you sum up your experience for GetHuman's Globe Life Insurance customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Mistreated policyholder: I will never recommend you to any of my friends. The representative hungs up on me. She keeps on saying the same thing over and over again. Ive been following up for my mother's claim. It has been * months and ongoing and they are still PROCESSING??? excuses!
GetHuman: Let's quantify your experience contacting Globe Life Insurance. On a scale of 1 to 5, how easy is it go get help on a Globe Life Insurance problem?
~Mistreated policyholder: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Mistreated policyholder: I'd give them a four out of five on communication.
GetHuman: And what about Globe Life Insurance's ability to quickly and effectively address your problem?
~Mistreated policyholder: For that I would say one out of five.
GetHuman: And finally- any advice for other Globe Life Insurance customers?
~Mistreated policyholder: Call them early in the day or late. Don't forget any personal or account information you might need for Globe Life Insurance to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Mistreated policyholder taken from his Globe Life Insurance customer service problem that occurred on November 14th, 2017.