Globe Life Insurance: My mother took a $**,*** policy out on my broth...
A Globe Life Insurance customer review by GetHuman user ~glolilly from November 3rd, 2017
Background on ~glolilly's case
GetHuman: ~glolilly - can you tell our other Globe Life Insurance customers when your case took place?
~glolilly: Yeah. It was middle of the night, on October 29th.
GetHuman: Did you reach out to Globe Life Insurance, and if so, how?
GetHuman: And which of these common Globe Life Insurance customer issues best describes the reason you wanted to talk to them?
(Shows ~glolilly a list of common Globe Life Insurance problems)
~glolilly: "Overcharge/Strange charge" was why I was trying to call.
~glolilly's review of Globe Life Insurance customer service
GetHuman: So how would you sum up your experience for GetHuman's Globe Life Insurance customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~glolilly: My mother took a $**,*** policy out on my brother a Marine veteran in Michigan with asthma * months before his death early November. They have sent zero, nothing so far and it's February. They have caused alot of running around on my ** year old mother. They made her go to the courthouse to get paperwork to say she was the Beneficiary. They made her go to several hospitals in snow blizzard weather to have medical records released to them telling her she had ** days. Then she had to have ER doctors sign papers. It's like the want her to die before they process anything. I won't ever use them personally for myself or my family. I mean it's ridiculous! The death certificate was released months ago and stated it was asthma related as the application did. No foul play on our side but on theirs.
GetHuman: Let's quantify your experience contacting Globe Life Insurance. On a scale of 1 to 5, how easy is it go get help on a Globe Life Insurance problem?
~glolilly: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~glolilly: I'd give them a four out of five on communication.
GetHuman: And what about Globe Life Insurance's ability to quickly and effectively address your problem?
~glolilly: For that I would say five out of five.
GetHuman: And finally- any advice for other Globe Life Insurance customers?
~glolilly: Call them early in the day or late. Don't forget any personal or account information you might need for Globe Life Insurance to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~glolilly taken from his Globe Life Insurance customer service problem that occurred on October 29th, 2017.