Globe Life Insurance: Outstanding service. The gentleman I spoke sol...
A Globe Life Insurance customer review by GetHuman user ~Stan Humphrey from November 14th, 2017
Background on ~Stan Humphrey's case
GetHuman: ~Stan Humphrey - can you tell our other Globe Life Insurance customers when your case took place?
~Stan Humphrey: Sure. It was middle of the night, on November 9th.
GetHuman: Did you reach out to Globe Life Insurance, and if so, how?
GetHuman: And which of these common Globe Life Insurance customer issues best describes the reason you wanted to talk to them?
(Shows ~Stan Humphrey a list of common Globe Life Insurance problems)
~Stan Humphrey: "Claims" was why I was trying to call.
~Stan Humphrey's review of Globe Life Insurance customer service
GetHuman: So how would you sum up your experience for GetHuman's Globe Life Insurance customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Stan Humphrey: Outstanding service. The gentleman I spoke solved two of my problems over the phone. The other question was answered and "change of beneficiary" forms will be mailed to me.*A most courteous and helpfull individual A great experience.
GetHuman: Let's quantify your experience contacting Globe Life Insurance. On a scale of 1 to 5, how easy is it go get help on a Globe Life Insurance problem?
~Stan Humphrey: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Stan Humphrey: I'd give them a one out of five on communication.
GetHuman: And what about Globe Life Insurance's ability to quickly and effectively address your problem?
~Stan Humphrey: For that I would say two out of five.
GetHuman: And finally- any advice for other Globe Life Insurance customers?
~Stan Humphrey: Call them early in the day or late. Don't forget any personal or account information you might need for Globe Life Insurance to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Stan Humphrey taken from his Globe Life Insurance customer service problem that occurred on November 9th, 2017.