Globe Life Insurance: cancelled plans for my * Grand children I had...
A Globe Life Insurance customer review by GetHuman user ~unsatisfied CUSTOMER from November 20th, 2017
Background on ~unsatisfied CUSTOMER's case
GetHuman: ~unsatisfied CUSTOMER - can you tell our other Globe Life Insurance customers when your case took place?
~unsatisfied CUSTOMER: Yup. It was middle of the night, on November 12th.
GetHuman: Did you reach out to Globe Life Insurance, and if so, how?
GetHuman: And which of these common Globe Life Insurance customer issues best describes the reason you wanted to talk to them?
(Shows ~unsatisfied CUSTOMER a list of common Globe Life Insurance problems)
~unsatisfied CUSTOMER: "Cancel my policy" was why I was trying to call.
~unsatisfied CUSTOMER's review of Globe Life Insurance customer service
GetHuman: So how would you sum up your experience for GetHuman's Globe Life Insurance customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~unsatisfied CUSTOMER: cancelled plans for my * Grand children I had for * yrs with Company,TERRIBLE SERVICE & Communication ,NOT RECOMMENDED
GetHuman: Let's quantify your experience contacting Globe Life Insurance. On a scale of 1 to 5, how easy is it go get help on a Globe Life Insurance problem?
~unsatisfied CUSTOMER: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~unsatisfied CUSTOMER: I'd give them a two out of five on communication.
GetHuman: And what about Globe Life Insurance's ability to quickly and effectively address your problem?
~unsatisfied CUSTOMER: For that I would say one out of five.
GetHuman: And finally- any advice for other Globe Life Insurance customers?
~unsatisfied CUSTOMER: Call them early in the day or late. Don't forget any personal or account information you might need for Globe Life Insurance to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~unsatisfied CUSTOMER taken from his Globe Life Insurance customer service problem that occurred on November 12th, 2017.