Globe Telecom: Pwede Po banq Papuntahin nyo yung Technician Ny...
A Globe Telecom customer review by GetHuman user ~Gimble De guzman from November 13th, 2017
Background on ~Gimble De guzman's case
GetHuman: ~Gimble De guzman - can you tell our other Globe Telecom customers when your case took place?
~Gimble De guzman: Yes I can. It was middle of the night, on November 9th.
GetHuman: Did you reach out to Globe Telecom, and if so, how?
GetHuman: And which of these common Globe Telecom customer issues best describes the reason you wanted to talk to them?
(Shows ~Gimble De guzman a list of common Globe Telecom problems)
~Gimble De guzman: "Cancel service" was why I was trying to call.
~Gimble De guzman's review of Globe Telecom customer service
GetHuman: So how would you sum up your experience for GetHuman's Globe Telecom customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Gimble De guzman: Pwede Po banq Papuntahin nyo yung Technician Nyo po Kasi hinde Po namin nagagamit ung Landline At Internet hinde po kami maka connect ?? Maraming salamat po
GetHuman: Let's quantify your experience contacting Globe Telecom. On a scale of 1 to 5, how easy is it go get help on a Globe Telecom problem?
~Gimble De guzman: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Gimble De guzman: I'd give them a four out of five on communication.
GetHuman: And what about Globe Telecom's ability to quickly and effectively address your problem?
~Gimble De guzman: For that I would say one out of five.
GetHuman: And finally- any advice for other Globe Telecom customers?
~Gimble De guzman: Call them early in the day or late. Don't forget any personal or account information you might need for Globe Telecom to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Gimble De guzman taken from his Globe Telecom customer service problem that occurred on November 9th, 2017.