Globe Telecom: no response its been long time ago no technical...
A Globe Telecom customer review by GetHuman user ~jingky mirallo-parsons from November 10th, 2017
Background on ~jingky mirallo-parsons's case
GetHuman: ~jingky mirallo-parsons - can you tell our other Globe Telecom customers when your case took place?
~jingky mirallo-parsons: Sure. It was late at night, on November 8th.
GetHuman: Did you reach out to Globe Telecom, and if so, how?
GetHuman: And which of these common Globe Telecom customer issues best describes the reason you wanted to talk to them?
(Shows ~jingky mirallo-parsons a list of common Globe Telecom problems)
~jingky mirallo-parsons: "Lower my bill" was why I was trying to call.
~jingky mirallo-parsons's review of Globe Telecom customer service
GetHuman: So how would you sum up your experience for GetHuman's Globe Telecom customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~jingky mirallo-parsons: no response its been long time ago no technical team who check and visit our home to solve our internet problem we always pay monthly even no bills received from your company no internet no response please we need action from santander,cebu ******* under simeon g mirallo account
GetHuman: Let's quantify your experience contacting Globe Telecom. On a scale of 1 to 5, how easy is it go get help on a Globe Telecom problem?
~jingky mirallo-parsons: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~jingky mirallo-parsons: I'd give them a three out of five on communication.
GetHuman: And what about Globe Telecom's ability to quickly and effectively address your problem?
~jingky mirallo-parsons: For that I would say two out of five.
GetHuman: And finally- any advice for other Globe Telecom customers?
~jingky mirallo-parsons: Call them early in the day or late. Don't forget any personal or account information you might need for Globe Telecom to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~jingky mirallo-parsons taken from his Globe Telecom customer service problem that occurred on November 8th, 2017.