Globe Telecom: why i cant recieve my internet bill with in * m...
A Globe Telecom customer review by GetHuman user ~sandra delmar saberon from November 21st, 2017
Background on ~sandra delmar saberon's case
GetHuman: ~sandra delmar saberon - can you tell our other Globe Telecom customers when your case took place?
~sandra delmar saberon: Sure. It was evening, on November 19th.
GetHuman: Did you reach out to Globe Telecom, and if so, how?
GetHuman: And which of these common Globe Telecom customer issues best describes the reason you wanted to talk to them?
(Shows ~sandra delmar saberon a list of common Globe Telecom problems)
~sandra delmar saberon: "Overcharge/Strange charge" was why I was trying to call.
~sandra delmar saberon's review of Globe Telecom customer service
GetHuman: So how would you sum up your experience for GetHuman's Globe Telecom customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~sandra delmar saberon: why i cant recieve my internet bill with in * months and now i recieve a call for disconnection how can i pay my bill i cant recieve my bill in my email its hard to pay no email for billing
GetHuman: Let's quantify your experience contacting Globe Telecom. On a scale of 1 to 5, how easy is it go get help on a Globe Telecom problem?
~sandra delmar saberon: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~sandra delmar saberon: I'd give them a five out of five on communication.
GetHuman: And what about Globe Telecom's ability to quickly and effectively address your problem?
~sandra delmar saberon: For that I would say two out of five.
GetHuman: And finally- any advice for other Globe Telecom customers?
~sandra delmar saberon: Call them early in the day or late. Don't forget any personal or account information you might need for Globe Telecom to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~sandra delmar saberon taken from his Globe Telecom customer service problem that occurred on November 19th, 2017.