I want to enter my site with gmail but suddenly...

A Gmail customer review by GetHuman user GetHuman-403601 from November 23rd, 2017

Background on GetHuman-403601's case

GetHuman: GetHuman-403601 - can you tell our other Gmail customers when your case took place?
GetHuman-403601: Sure. It was morning, on November 16th.
GetHuman: Did you reach out to Gmail, and if so, how?
GetHuman-403601: I used a help page I found on the GetHuman Gmail customer service contact info page: Contact Gmail Customer Service
GetHuman: And which of these common Gmail customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-403601 a list of common Gmail problems)
GetHuman-403601: "Update Account Info" was why I was trying to contact.

GetHuman-403601's review of Gmail customer service

GetHuman: So how would you sum up your experience for GetHuman's Gmail customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-403601: I want to enter my site with gmail but suddenly after months,they are telling me to enable cookies which I won't do.i should have this choice.*and all the promos I have seen,very time consuming and unhelpful,google,as yahoo mails,should be ashamed of the procedure to help customers,I have gotten much more frustrated after * hour of beating a dead horse.service provided by Google is non existent,look at the comments from others,inexcusable.
GetHuman: Let's quantify your experience contacting Gmail. On a scale of 1 to 5, how easy is it go get help on a Gmail problem?
GetHuman-403601: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-403601: I'd give them a one out of five on communication.
GetHuman: And what about Gmail's ability to quickly and effectively address your problem?
GetHuman-403601: For that I would say one out of five.
GetHuman: And finally- any advice for other Gmail customers?
GetHuman-403601: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Gmail to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-403601 taken from his Gmail customer service problem that occurred on November 16th, 2017.

Gmail

2.27 of 5 stars | 66 reviews

GetHuman-403601's Gmail Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
2 out of 5 stars

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