Go Health Insurance: I spoke with a sales person today and was tryin...
A Go Health Insurance customer review by GetHuman user GetHuman-306201 from November 19th, 2017
Background on GetHuman-306201's case
GetHuman: GetHuman-306201 - can you tell our other Go Health Insurance customers when your case took place?
GetHuman-306201: Sure. It was morning, on November 10th.
GetHuman: Did you reach out to Go Health Insurance, and if so, how?
GetHuman: And which of these common Go Health Insurance customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-306201 a list of common Go Health Insurance problems)
GetHuman-306201: "Get insurance" was why I was trying to call.
GetHuman-306201's review of Go Health Insurance customer service
GetHuman: So how would you sum up your experience for GetHuman's Go Health Insurance customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-306201: I spoke with a sales person today and was trying to obtain a policy. I explained that my children's insurance had just expired and I was shopping about for quotes, but I was not ready to purchase a policy today. The women told me that she could get me a policy for today, just for my kids, I told her I needed some time. That's when I heard her say "this women's a *****, she won't even get insurance for her kids" and "this women does not even care about her kids". I am assuming she was saying this to a co-worker and some how thought I could not hear. She also would not give me her supervisor's info. I would like to file a more formal compliant. This agency should know how this women is treating clients. Please email me: *****@***.com
GetHuman: Let's quantify your experience contacting Go Health Insurance. On a scale of 1 to 5, how easy is it go get help on a Go Health Insurance problem?
GetHuman-306201: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-306201: I'd give them a three out of five on communication.
GetHuman: And what about Go Health Insurance's ability to quickly and effectively address your problem?
GetHuman-306201: For that I would say four out of five.
GetHuman: And finally- any advice for other Go Health Insurance customers?
GetHuman-306201: Call them early in the day or late. Don't forget any personal or account information you might need for Go Health Insurance to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-306201 taken from his Go Health Insurance customer service problem that occurred on November 10th, 2017.