Go Health Insurance: The guy Robert immediately wanted to sell me a...
A Go Health Insurance customer review by GetHuman user ~Andy850 from November 23rd, 2017
Background on ~Andy850's case
GetHuman: ~Andy850 - can you tell our other Go Health Insurance customers when your case took place?
~Andy850: Yes. It was evening, on November 19th.
GetHuman: Did you reach out to Go Health Insurance, and if so, how?
GetHuman: And which of these common Go Health Insurance customer issues best describes the reason you wanted to talk to them?
(Shows ~Andy850 a list of common Go Health Insurance problems)
~Andy850: "Overcharge/Strange charge" was why I was trying to call.
~Andy850's review of Go Health Insurance customer service
GetHuman: So how would you sum up your experience for GetHuman's Go Health Insurance customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Andy850: The guy Robert immediately wanted to sell me a policy. He didn't state who with, what kind of coverage. I asked him to email the info to me. He started getting obnoxious and mad when I ask him to verify a few things about the coverage. Then he wanted my SS* And my credit card info. I started getting nervous about personal info he wanted then he insulted me. And hung up. His number is ***-***-**** is what he told me ,when I was ready to give him my personal info .Do not do business with thus company or your identity could be at risk as well as your finances.
GetHuman: Let's quantify your experience contacting Go Health Insurance. On a scale of 1 to 5, how easy is it go get help on a Go Health Insurance problem?
~Andy850: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Andy850: I'd give them a two out of five on communication.
GetHuman: And what about Go Health Insurance's ability to quickly and effectively address your problem?
~Andy850: For that I would say one out of five.
GetHuman: And finally- any advice for other Go Health Insurance customers?
~Andy850: Call them early in the day or late. Don't forget any personal or account information you might need for Go Health Insurance to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Andy850 taken from his Go Health Insurance customer service problem that occurred on November 19th, 2017.