Go Health Insurance: These guys are horrible. I never revived a phon...
A Go Health Insurance customer review by GetHuman user ~Joe from November 21st, 2017
Background on ~Joe's case
GetHuman: ~Joe - can you tell our other Go Health Insurance customers when your case took place?
~Joe: Yes I can. It was afternoon, on November 18th.
GetHuman: Did you reach out to Go Health Insurance, and if so, how?
GetHuman: And which of these common Go Health Insurance customer issues best describes the reason you wanted to talk to them?
(Shows ~Joe a list of common Go Health Insurance problems)
~Joe: "Update account information" was why I was trying to call.
~Joe's review of Go Health Insurance customer service
GetHuman: So how would you sum up your experience for GetHuman's Go Health Insurance customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Joe: These guys are horrible. I never revived a phone call like this. They wasting my time and asked me about my SSN and my credit card information and when I rejected to share these information they told me "You wasting my time". I can't believe this company are exist already. I have no idea but I never get a call from a sales or any other person and acting like this. I believe they don't like to keep a good repetition in the market. **If you received a call from them I recommend to terminate the call instead of wasting your time.
GetHuman: Let's quantify your experience contacting Go Health Insurance. On a scale of 1 to 5, how easy is it go get help on a Go Health Insurance problem?
~Joe: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Joe: I'd give them a two out of five on communication.
GetHuman: And what about Go Health Insurance's ability to quickly and effectively address your problem?
~Joe: For that I would say three out of five.
GetHuman: And finally- any advice for other Go Health Insurance customers?
~Joe: Call them early in the day or late. Don't forget any personal or account information you might need for Go Health Insurance to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Joe taken from his Go Health Insurance customer service problem that occurred on November 18th, 2017.