GoDaddy: I complained about a web site that has been spa...
A GoDaddy customer review by GetHuman user ~haapy from November 18th, 2017
Background on ~haapy's case
GetHuman: ~haapy - can you tell our other GoDaddy customers when your case took place?
~haapy: Sure. It was evening, on November 8th.
GetHuman: Did you reach out to GoDaddy, and if so, how?
GetHuman: And which of these common GoDaddy customer issues best describes the reason you wanted to talk to them?
(Shows ~haapy a list of common GoDaddy problems)
~haapy: "Renew Domain" was why I was trying to call.
~haapy's review of GoDaddy customer service
GetHuman: So how would you sum up your experience for GetHuman's GoDaddy customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~haapy: I complained about a web site that has been spamming my computer for weeks, it seems from talking with there serve that they promote spam web sites as there response was there was nothing they could do about it. After talking on the phone with them there answers. were that it was not there problem and where not going to do anything about stopping the spam attacks. there do not take spam seriously and would rather promote spam web sites. If anyone knows where to complain about the promoting of spam that is encouraged by godaddy i would find it very helpful.
GetHuman: Let's quantify your experience contacting GoDaddy. On a scale of 1 to 5, how easy is it go get help on a GoDaddy problem?
~haapy: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~haapy: I'd give them a four out of five on communication.
GetHuman: And what about GoDaddy's ability to quickly and effectively address your problem?
~haapy: For that I would say five out of five.
GetHuman: And finally- any advice for other GoDaddy customers?
~haapy: Call them early in the day or late. Don't forget any personal or account information you might need for GoDaddy to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~haapy taken from his GoDaddy customer service problem that occurred on November 8th, 2017.