GoDaddy: waited ** mins for help and was disconnected tw...
A GoDaddy customer review by GetHuman user GetHuman-402302 from November 23rd, 2017
Background on GetHuman-402302's case
GetHuman: GetHuman-402302 - can you tell our other GoDaddy customers when your case took place?
GetHuman-402302: Yeah. It was afternoon, on November 16th.
GetHuman: Did you reach out to GoDaddy, and if so, how?
GetHuman: And which of these common GoDaddy customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-402302 a list of common GoDaddy problems)
GetHuman-402302: "Account access" was why I was trying to call.
GetHuman-402302's review of GoDaddy customer service
GetHuman: So how would you sum up your experience for GetHuman's GoDaddy customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-402302: waited ** mins for help and was disconnected twice. I searched for an email address for godaddy and found it here and emailed it and received an automatic response that said "as a customer" I am not authorized to contact them and please click or call their award winning support team! Typical godaddy and that's why I am leaving!
GetHuman: Let's quantify your experience contacting GoDaddy. On a scale of 1 to 5, how easy is it go get help on a GoDaddy problem?
GetHuman-402302: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-402302: I'd give them a one out of five on communication.
GetHuman: And what about GoDaddy's ability to quickly and effectively address your problem?
GetHuman-402302: For that I would say four out of five.
GetHuman: And finally- any advice for other GoDaddy customers?
GetHuman-402302: Call them early in the day or late. Don't forget any personal or account information you might need for GoDaddy to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-402302 taken from his GoDaddy customer service problem that occurred on November 16th, 2017.