Goodman Manufacturing Co.: Company should have telephone numbers to part c...
A Goodman Manufacturing Co. customer review by GetHuman user ~Bjorn from November 18th, 2017
Background on ~Bjorn's case
GetHuman: ~Bjorn - can you tell our other Goodman Manufacturing Co. customers when your case took place?
~Bjorn: Yup. It was afternoon, on November 9th.
GetHuman: Did you reach out to Goodman Manufacturing Co., and if so, how?
GetHuman: And which of these common Goodman Manufacturing Co. customer issues best describes the reason you wanted to talk to them?
(Shows ~Bjorn a list of common Goodman Manufacturing Co. problems)
~Bjorn: "Returns" was why I was trying to call.
~Bjorn's review of Goodman Manufacturing Co. customer service
GetHuman: So how would you sum up your experience for GetHuman's Goodman Manufacturing Co. customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Bjorn: Company should have telephone numbers to part center and technical support on website instead of having to call automated service. Calls cannot be forwarded from operator apparently, and tech support number given was to parts center, where I was then able to be transferred.
GetHuman: Let's quantify your experience contacting Goodman Manufacturing Co.. On a scale of 1 to 5, how easy is it go get help on a Goodman Manufacturing Co. problem?
~Bjorn: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Bjorn: I'd give them a five out of five on communication.
GetHuman: And what about Goodman Manufacturing Co.'s ability to quickly and effectively address your problem?
~Bjorn: For that I would say four out of five.
GetHuman: And finally- any advice for other Goodman Manufacturing Co. customers?
~Bjorn: Call them early in the day or late. Don't forget any personal or account information you might need for Goodman Manufacturing Co. to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Bjorn taken from his Goodman Manufacturing Co. customer service problem that occurred on November 9th, 2017.